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2021 Anneke Durlinger - There is more to conflict than meets the eye

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Coming from the NLP presupposition 'The map is not the territory' is not enough to effectively deal with conflict. For you to constructively deal with conflicts, it is important to distinguish the different sorts of conflicts there are. In this session, you will learn the different sorts of conflicts for more accurate analysis and the potential of conflict to contribute to the quality of the interaction and what it takes to realise this.

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2021 Anneke Durlinger

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2021 Conference Forum

2021 Conference Forum

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